Privacy Policy

THE INFORMATION WE COLLECT:

This notice applies to all information collected or submitted on our website via email or any forms you voluntarily fill out. The types of personal information collected at these pages are:

• Name
• Address
• Email address
• Phone number(s)
• Questions to assess your service needs
• Comments and/or Opinions about ProThermal Heating And Cooling

THE WAY WE USE INFORMATION:

We use the information you provide about yourself to respond to your email contact or on-line form submittal.  We do not share the information with any outside parties. If you express interest in our services, we will add you to our mailing list automatically. Registered users may receive announcements from us about products, services, special offers, and newsletters.  Out of respect for the privacy of our users, you can easily unsubscribe at anytime (see How to Contact Us below). We will not re subscribe you if you have removed yourself from our list.  Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.

WEBSITE ANALYTICS PRIVACY POLICY

This website uses analytics tools (such as Google Analytics, a web analytics service provided by Google, Inc., aka “Google”).  This information is then used to evaluate visitors′ use of the website by collecting anonymous statistics to compile statistical reports on website activity.

Analytics software uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by the analytics provider′s servers. Google and other analytics providers will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google and other analytics providers may also transfer this information to third parties where required to do so by law, or where such third parties process the information on their behalf.  The Web Analytics providers used do not associate your IP address with any other data held by them. Neither ProThermal Heating And Cooling nor the Web Analytics Vendors will link, or seek to link, an IP address with the identity of a computer user. ProThermal Heating And Cooling will not associate any data gathered from this site with any personally identifiable information from any other source.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google and other analytics providers in the manner and for the purposes set out above.

USE OF COOKIES AND SESSIONS

We use cookies and server sessions when you enter our educational tools. These scripted items are used only to personalize your experience. The script allows us to track your answers to questions and provide you a customized result at the end of the tool usage.  The cookie file is stored on your hard drive and can be deleted by you at any time. The session file is stored on our server. We do not retrieve or store any information from this file.

OUR COMMITMENT TO DATA SECURITY

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

NOTIFICATION OF CHANGES

If we decide to change our policies, we will post the changes along with the policy effectiveness date on this page.  This allows our website visitors to be aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will post that notification on this page.

Update for SMS Communication

You can opt in on this website. When you give us your mobile number and check the text message consent box on one of our forms, or give us permission by phone, in person, or on a service agreement, you agree to the following:

I would like to receive automated text messages from Pro Thermal Heating for appointment notifications, reminders, and review requests. Message frequency may vary. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time. View our Privacy Policy.

Consent to receive text messages is not a condition of buying any product or service from us. Reply STOP to any message to opt out. Reply HELP for help. Carriers are not liable for delayed or undelivered messages.

We do not share mobile phone numbers or text messaging opt-in data and consent with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors solely for support services, such as customer service.

1. Data Collection and Usage

We collect personal information, including phone numbers, to provide SMS communication services for appointment notifications, reminders, review requests, and customer support. We send text messages only to customers who have given us express consent, as described below.

2. Consent to Receive SMS Messages

We only send text messages to customers who have given us express consent. You can give consent by checking the text message consent box on a form on this website, by telling us verbally in person or on a call you place to us, or by agreeing to it on a service agreement. Giving us your phone number or submitting a form is not by itself consent to receive text messages. Consent is not a condition of buying any product or service from us. Text messages are limited to appointment notifications, reminders, and review requests. You can opt out at any time by replying STOP to any message, by following the unsubscribe instructions in a message, or by contacting us directly. Reply HELP for help. By using our site or online services you also agree that communications that are required or necessary notifications, invoices, collection efforts, disclosures, or agreements that are sent electronically meet any legal requirements for “written” communications or notifications.

3. Sharing of Information

We will never sell your personal information. We may share your personal information, including your phone number, with third-party service providers to facilitate SMS communications on our behalf. These providers are contractually obligated to protect your data and use it solely for the purpose of delivering SMS services.

4. Security of Your Information

We take reasonable measures to protect your personal information, including your phone number, from unauthorized access, use, or disclosure. Despite our efforts, no security measures are completely secure, and we cannot guarantee the absolute security of your information.

5. User Rights

You have the right to access, correct, or delete your personal information. If you wish to review, update, or delete your data, please contact us at in**@************ac.com.

6. Message Frequency and Costs

The frequency of messages will vary based on your interactions with us. Standard messaging rates may apply, depending on your carrier and plan. You are responsible for any messaging or data charges incurred as a result of receiving SMS messages from us.

7. How to Opt Out

If you wish to stop receiving SMS messages from us, you may opt out at any time by replying “STOP” to any of our messages. You may also contact us at in**@************ac.com to request removal from our SMS list.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or our SMS communications, please contact us at:

9529 E 55th Place, Suite A, Tulsa Oklahoma 74145
in**@************ac.com